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Delays Resolved

The Blackboard Service is no longer experiencing major delays and all features appear to be working as expected. For more information go to the Notes and Status page.


Mediasite Integration Workaround

You are still able to access your files directly in Mediasite and can create new links to videos in Blackboard, but older links may be broken and faculty may have to rebuild them. We are actively working with the Mediasite vendor to resolve this problem and will keep users updated.


Text Error when Editing a Course Link

When editing an existing link within a course, any additional text provided will be deleted from view once the link revision is saved. Blackboard is aware of this issue and is working on a solution.

Student Services

Please visit the Student Technology Services (STS) website for more information on student services.

Visit STS

Faculty and Staff who Assist with Courses Support

Direct email questions to The Teaching Center at or call (314) 935-6810.

Visit The Teaching Center

Other Inquiries

All other inquiries can be emailed to

Blackboard is the online learning management system that Washington University in St. Louis uses across our campuses.

It provides students with instant access to their grades, syllabi and schedules. Students can keep in touch with professors and collaborate with peers online, anytime. Blackboard also provides mobile apps for phones and tablets.

What's New in SaaS (Software as a Service):

  • Updates with zero downtime
  • 24/7 system availability
  • Smaller, continuous feature improvements
  • A more streamlined, campus-wide user experience
  • Modern theme with a cleaner, responsive interface


Blackboard interface screenshot
As you can see, the SaaS interface has an updated color scheme while retaining the basic elements. For help with the cloud-based system, please refer to the Faculty and Staff and Student Resources pages.

Blackboard Learn interface screenshot
This is the Blackboard interface you have used. Notice how similar it is to the SaaS version. This will allow for easy transition to the cloud-based version.